Beginning September 28, 2020, Pfizer launched a program to ship vaccines in a reusable insulated shipping box. The new container will reduce your landfill contribution while continuing to protect the integrity of the product during shipment. Please be sure to replace all packaging contents back into the container after removing the product.

The containers are bright orange in color and will have return instructions enclosed in the box. UPS is the designated carrier that will pick-up your container after you’ve received your order. Please do not use the new reusable containers for any returns.

If you have any questions or feedback, please contact AeroSafe at 1-585-760-2830 (toll free) or Pfizer Customer Service at 1-800-666-7248.

Please click Click here for additional information.